Frequently asked questions
How long does shipping take?
All pieces are made on demand.
Processing takes 1–3 business days, followed by shipping:
Canada: 5–12 business days
USA: 7–15 business days
Tracking is provided on all orders.
Do you accept returns or exchanges?
Yes — we offer returns and exchanges within 14 days of delivery.
Items must be unworn, unwashed, and in original condition.
Full policy available in our footer.
Do you ship internationally?
At the moment, Soul Woven ships within Canada and the United States.
More countries will be added soon.
How does your sizing work?
All pieces are unisex with a relaxed fit.
For a fitted look, size down. For an oversized feel, size up.
A detailed size guide is available on the Size Guide page.
How do I contact support?
You can reach us anytime at:
hello@shopsoulwoven.com